New Hours at City Hall Beginning July 1, 2025
M-F 8:00 a.m. to 5:00 p.m. and CLOSED each day from Noon to 1:00 p.m.
City of Norwich Fire Department
31 East Main Street
Norwich, NY 13815
Chief: Jan Papelino
Assistant Chief: Dale Smith
Phone: (607) 334-1213
The City of Norwich Fire Department is a combination fire department. Under the command of Fire Chief Jan Papelino, 1st Assistant Chief Dale Smith, Career Fire Captains, and Volunteer officers. The department responds to an average of 3000+ calls annually for assistance. Career and Volunteer staff train and respond together providing emergency and non-emergency services for the City and Town of Norwich, as well as surrounding communities under the county fire mutual aid agreement.
The City of Norwich Career Firefighters, IAFF Local 1404, are cross trained and NYS/National Certified Basic and Advanced Life Support medical services. Providing Emergency Medical Services for the City and Town of Norwich, the Towns of Preston, Plymouth, and North Norwich, and continued assistance to surrounding areas under county EMS mutual aid agreement.
The City of Norwich Fire Department operates three Engines each with 1000 gallons of water, one Pumper/Tanker 1800 gallons, one Heavy Rescue, one 105 foot Aerial, Four NYS Certified ALS Ambulances, one Command vehicle, one 4x4 Utility vehicle(multi-purpose), One 4x4 Utility vehicle outfitted with a wildland fire suppression unit, one utility trailer with one UTV equipped for off-road wildland firefighting and victim removal, one utility trailer outfitted with highway safety and miscellaneous equipment.
Fire Department Staff
Chiefs Office
Fire Chief - Jan Papelino
Assistant Chief – Dale Smith
Career Shift Captains
Captain W Ballin – Purple Shift
Captain R Barnes – Blue Shift
Captain R Boellmann – Green Shift
Captain C Beckwith – Red Shift
Captain G Parry - Training Division MTO
Volunteer Companies
Alert Hose
President – Timothy Jeffrey
Captain – Carrie McConnell
Maydole Hose
President – Patrick Ford
Captain – Chris Coombs
Ontario Hose
President – Brenda Hatch
Captain – Travis Burlingame
George Rider Hook & Ladder
President – R Boellmann
Captain – Cody Christophersen
Lieutenant – Mike Ray
Norwich Volunteer Firemens Association
President – Richard Burton
Auxiliary / Rehab Support
President – Lorrie Durant
Old Photos (A look back in time)
Older Apparatus (Circa 2007)
Curent Apparatus